Terms of Delivery
Shipment within Germany
The shipment within Germany is carried out by DHL. Delivery times are one to two working days as of receipt of payment.
The shipment is free, excluding some outdoor articles STAY. Please note the shipping details on the respective article detail pages.
Due to the current situation, our shipping service providers may eventually experience delays in delivery.
Shipping to other countries is carried out by UPS. Details to shipping costs and times for your country can be find in the table below. Shipment is free except for bulky items and reorder items.
A separate online shop exists for Switzerland and the United States. In this case, please select your shipping country in the footer or visit our page "Further shipping countries". You will then be forwarded to the correct domain.
Partial delivery / multiple orders
A partial delivery is generally not possible. With multiple individual orders, every order is subject to delivery costs.
We will inform you via email as soon as your order has been shipped.
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